Terms & Conditions – ZivRa Hair Industries
General
These Terms & Conditions apply to all sales, purchases, and use of our website. ZivRa Hair Industries reserves the right to update or modify these terms at any time without prior notice.
Products & Orders
We strive to provide accurate product descriptions, images, and details. However, minor variations in colour, texture, or length may occur due to the natural origin of hair extensions. All orders are subject to availability and acceptance. Bulk or custom orders require advance payment and may have different terms.
Pricing & Payments
All prices listed on our website are in INR/USD (as applicable) and are subject to change without notice. Payments must be made in full at the time of purchase through approved payment gateways. For international orders, customers are responsible for customs duties, VAT, and import taxes.
Shipping & Delivery
Shipping timelines are estimates and may vary due to courier delays, customs clearance, or unforeseen circumstances. Risk of loss passes to the customer once the product has been handed over to the courier. For full details, please refer to our Shipping Policy.
Returns, Refunds & Exchanges
Returns and exchanges are accepted under specific conditions as per our Returns & Exchange Policy. Refunds, if applicable, will be processed according to our refund guidelines.
Use of Products
Our hair extensions and products are intended for personal and professional use only. ZivRa Hair Industries is not responsible for any misuse, improper application, or damage caused by third-party salons or individuals.
Intellectual Property
All content on our website, including images, logos, product descriptions, and designs, is the intellectual property of ZivRa Hair Industries. Unauthorized reproduction, distribution, or use of our content is strictly prohibited.
Limitation of Liability
ZivRa Hair Industries shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.
Governing Law
These Terms & Conditions shall be governed by and interpreted under the laws of India.