ZivRa Hair Industries Pvt. Ltd. — Frequently Asked Questions (FAQ)
Where does Indian hair come from?
Our hair comes from the temples of India, where people offer their hair as a sacred act of gratitude or prayer.
These donations are then ethically auctioned by temple authorities, and the proceeds support local charities, schools, and community projects.
ZivRa only sources from verified temple auctions and trusted rural collectors, ensuring that every strand is genuine and ethically obtained.
Why is Indian hair considered premium?
Indian hair is celebrated for its natural texture, strength, and versatility.
It’s thick, lustrous, and flexible — perfect for every styling method from straight to curly.
Its natural dark tone and soft movement make it especially ideal for braiding, weaving, and luxury salon applications.
Every ZivRa bundle is 100% Remy Indian hair, guaranteeing smooth, tangle-free performance and lasting quality.
What exactly is Virgin Hair?
Virgin hair means hair that has never been dyed, bleached, permed, or chemically treated.
It’s in its purest, most natural state.
At ZivRa, every virgin bundle is carefully hand-selected — with intact, aligned cuticles that protect the strand’s natural moisture and durability.
This gives our hair its signature shine, body, and longevity.
What is Remy Cuticle Hair?
Remy cuticle hair is the highest grade of human hair available in the world.
It’s cut directly from one donor, keeping all cuticles aligned from root to tip.
This alignment ensures no tangling, no matting, and a completely natural fall.
Every ZivRa bundle is authentic, full-cuticle Remy — not mixed, processed, or coated.
Hair Grades & Varieties
What is Single Drawn Hair?
Single drawn hair contains strands of slightly different lengths, giving a natural layered effect — just like natural hair growth.
This type of hair provides soft volume and a realistic texture.
What is Super Double Drawn Hair?
Super double drawn hair is thick and even from root to tip, achieved by hand-trimming shorter hairs.
While it’s labor-intensive and premium, ZivRa does not artificially produce super double drawn hair — because our single-donor hair is already naturally full-bodied.
What do “Bulk” and “Weft” mean?
- Bulk Hair: Loose, untied hair used for braiding, ventilating, and fusion techniques.
- Weft Hair: Hair that’s sewn or bonded into a track, ready for weaving or clip-in applications.
What’s the difference between Machine Wefts and Hand-Tied Wefts?
- Machine Wefts: Made using industrial sewing machines; durable and suitable for thicker installs.
- Hand-Tied Wefts: Made by skilled artisans; ultra-thin and flat, creating a seamless, natural look.
All ZivRa wefts are double-stitched and reinforced to minimize shedding.
How should I cut a weft?
- For hand-tied wefts, avoid cutting across the top — it may cause shedding.
If trimming is necessary, always seal the cut with fabric or nail glue.
For machine wefts, you can cut them safely, but always sew around the seam rather than through it.
About ZivRa & Ordering
How much hair do I need?
It depends on your desired look:
- Full weave: 2 bundles (approx. 200 grams)
- Longer lengths (18”+): 3 bundles for fuller coverage
- For tracks or bonding: 1 bundle for 4–5 tracks
When in doubt, your stylist can recommend the perfect amount based on your hairstyle.
How wide is each weft?
The longer the hair, the shorter the weft width.
For example, a 16-inch weft measures about 9 feet in length.
For full coverage with longer hair, 2–3 bundles are recommended.
Can I color or bleach ZivRa hair?
Treat ZivRa hair the same way you care for your own:
- Use mild, sulfate-free shampoos and conditioners
- Always use leave-in conditioner for hydration
- Avoid leaving styling products like gels or sprays for long durations
- Regularly detangle gently using a soft brush
How should I care for my hair daily?
- Morning: Brush gently from ends to roots to avoid stress on the wefts.
- Night: Always make sure your hair is dry before sleeping — never sleep on wet hair.
You can braid it loosely or wrap it in a silk scarf for protection.
Can I swim while wearing extensions?
Yes, you can!
Just remember:
- Rinse and condition your hair right after swimming.
- Avoid salt water, which dries and tangles hair.
- Use a light, leave-in conditioner afterward.
How long will ZivRa hair last?
With proper care, ZivRa Indian hair can last up to 2 years or more.
It’s unprocessed, naturally strong, and built to be reused multiple times.
How is Indian hair different from Chinese hair?
Indian hair is soft, wavy, and full of movement, while Chinese hair is thicker, heavier, and bone-straight.
Indian hair offers a more natural blend and versatility for styling and coloring.
How is Indian hair different from Chinese hair?
Indian hair is soft, wavy, and full of movement, while Chinese hair is thicker, heavier, and bone-straight.
Indian hair offers a more natural blend and versatility for styling and coloring.
About ZivRa & Ordering
Where are you located?
Our manufacturing and export unit is based in Kanpur, Uttar Pradesh, India a major industrial hub located about 400 km from New Delhi.
Can I visit your factory?
Yes, factory visits are welcome — by prior appointment only.
WhatsApp: +91 92360 09044
Email: info@zivrahair.com
Do you sell Virgin Hair?
Yes we primarily produce and supply Virgin Indian Hair in various textures, colors, and lengths.
For guidance, our sales team can help you select the ideal product for your market.
Do you use a grading system?
No. We do not label our hair with 10A, 12A, etc.
Every bundle meets ZivRa’s own full-cuticle, premium-quality standard.
Do you sell Double Drawn Hair?
Yes, we offer Single Drawn and Double Drawn options.
We do not produce “Super Double Drawn,” as our single-donor hair already has natural fullness.
Do you have colored or bleached hair?
Yes, we offer a complete range of bleached, dyed, and highlighted hair — all created using our in-house color-safe technology.
Do you guarantee your products?
Yes. We guarantee that ZivRa hair will not tangle or matte and can be reused multiple times.
With proper care, it lasts 6 months to 2 years.
Please refer to our Return & Refund Policy for details.
Is there a minimum order quantity (MOQ)?
There’s no fixed minimum — you can start with a sample order.
For wholesale pricing and discounts, we recommend orders above USD 3,000.
What payment methods do you accept?
- Retail Orders: PayPal or Razorpay
- Wholesale Orders: Bank Transfer (SWIFT/TT)
How can I place an order?
- Contact our sales team via WhatsApp (+91 92360 09044) or email (info@zivrahair.com).
- Or visit our official websites:
- www.zivrahair.com — for international buyers
- www.zivra.in — for Indian customers
How long does shipping take?
- Domestic (India): 3–5 working days
- International: 5–10 working days
We ship through DHL and FedEx, with tracking and insurance included.
Can I return my order?
Yes. If you receive a wrong or defective item, please contact us immediately.
After inspection, we’ll replace or refund your order as needed.
Unused products can be returned within 3 days of delivery.
Can I color or bleach the hair later?
We recommend ordering pre-colored hair directly from us.
Post-purchase bleaching can affect hair integrity and void the product guarantee.
Do you offer distribution or branding partnerships?
We don’t operate a distribution model, but we proudly support private-label clients.
You can sell our hair under your own brand backed by ZivRa’s manufacturing quality and consistency.
Do you offer distribution or branding partnerships?
We don’t operate a distribution model, but we proudly support private-label clients.
You can sell our hair under your own brand backed by ZivRa’s manufacturing quality and consistency.